Portal de Molina de Segura
www.portaldemolina.com
In view of the issues that are making the bus line run by Latbus between Molina de Segura and Murcia (line 22), detected and displayed by users, the City of Molina de Segura has conducted an inspection of the development of this service and has found that schedules are met normally, registering slight delays in some timezones.
With respect to occupation, with 120 users in each way, there is almost total utilization of the line, which at times goes beyond, as happened on Wednesday 21 November, leaving no access to bus a certain number of people.
As pointed out by the Councillor for Mobility, Consuelo Rosauro Meseguer, "can be, and so we understand, on a single event, but still, it should be explained well to users by the company, thus avoiding, among other things, generate discomfort ".
"We understand that must be prominently displayed bus capacity, the maximum number of passengers that can support along the way, clearly explaining the reasons why you can not beat that capacity," the councilor added.
However, the city of Molina de Segura has an Office of Consumer Information (OMIC), where all users who wish may make claim or complaint documented this service, and, says the Consuelo Rosauro, " the obligation of the City Council's process it and claim the company improvements necessary for adequate service and quality. "
Finally, the councilor stated that "the City of Molina de Segura want this service to be provided with adequate quality to meet the demands of users. Everyone should make an effort in this direction. So, at the next plenary Ordinary the government team propose Latbus sue the company increased more than a bus service provided in the morning expeditions of this service, that's where it has the greatest demand by users ".
Source: Ayuntamiento de Molina de Segura
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